The “Uber-ization” of Home Care — Seriously?

By Geoff Nudd on Apr 21, 2015

On a recent flight heading to the Home Instead annual convention in Omaha, I was reflecting on how much technology has disrupted nearly every facet of modern day travel.  From booking my flight on kayak.com to catching an Uber ride at the airport to using my iPhone to secure a hotel room via the Hilton Honor’s application – every step of my travel was enhanced by technology.  The icing on the cake?  I actually completed and submitted my taxes on the in-flight wifi, courtesy of United Airlines.  Technology is bleeding into and disrupting just about every aspect of our lives and every remote corner of business.  So given our mission at ClearCare – to empower home care agencies to operate read more »

How Baby Boomers Will Make or Break Your Agency

By Jacquelyn Kung on Apr 27, 2015

Baby boomers are the fastest growing demographic in America. And according to Euromonitor International, Boomers have a purchasing power of over $15 trillion dollars. Because of this, our collective attention turns toward, not only the care and well-being of this population, but also to the impact that it now has, and will continue to have, on our economy. Business opportunities to service this population – in technology, healthcare, consumer products, travel and leisure, and financial services, to name just a few – will continue to present themselves at an ever-increasing rate. In March, Harvard Business School Association of Boston (HBSAB) hosted the HBSAB Grand Forum on “The New Boom: Why Businesses Need to Respond to Our Aging Market.” This important read more »

Webinar: Creating a Home Care Readmission Program to Win Referrals

By Derek Jones on Apr 23, 2015

Derek Jones: Thank you for hopping on the webinar. We have an incredible agenda packed with tools to help your agency grow. Today’s webinar is titled “Generating a $250,000 Referral With a Readmission Program.” And, that seems like a big topic, but we’re going walk into that topic and show you how it’s very realistic and then give you tools that you can actually, you can use today, you don’t even have to wait until tomorrow … tools you can use today to start marketing to hospitals, hospice, rehabs, and assisted living facilities. Again, thank you for hopping on with us today. The program will run about an hour. We will, have at least 15 minutes for question and answers. And read more »

Using Published Readmission Rates to Grow Your Home Care Agency

By Derek Jones on Apr 17, 2015

Many think about the Affordable Care Act (ACA) as the requirement to hold health insurance, yet major initiates were also included in the ACA to slow the growth of health care costs over time. One of the major targets to slow this growth is in the readmission rate of patients back into hospitals within 30 days — also known as the HHCR or Hospital Readmission Reduction Program. This is a $26B industry of which $17B is estimated to be pegged to preventable readmission. The overall readmission rates are declining and home care services are proving to be a key player in that strategy. Why do hospitals care? As part of the HHRC, the Centers for Medicare & Medicaid Services started imposing read more »

Webinar: How the Affordable Care Act Employer Insurance Mandate Affects Your Agency

By Derek Jones on Apr 8, 2015

Derek: Good afternoon or good morning just depending on where you are at in the country. Glad to have you on for a 60-minute webinar today on the topic of “Preparing Your Home Care Agency for the Affordable Care Act” and we have really, just an incredible agenda today. First, we’ll go over any housekeeping items. Let’s go ahead and cover those now. This call is being recorded, that’s the number one question we always get at the beginning. So for those of you, we know you’re busy, you’re in an office, the phones are ringing, you’ve got caregivers coming in. This webinar is recorded and we’ll make it available within about a day or so after the webinar has concluded. read more »

Webinar: Up to $2K of Home Care Services for Vets & Spouses

By Derek Jones on Mar 25, 2015

Veterans and surviving spouses may qualify for financial assistance for home care and health-related benefits, yet, most veterans, families, and home care agencies are unaware of the details or of what questions to ask. ClearCare assembled an expert panel to share the inside tips of the Veteran Aid and Attendance Pension Benefit and how to make this a competitive advantage for your agency. Panelists: Debbie Burak Founder of VeteranAid.org Patty Servaes Founder of Elder Resource Benefits Consulting   Derek: Good morning or good afternoon, everybody. This is Derek Jones with ClearCare. Depending on where you’re at today, good afternoon or good morning. We are here in San Francisco, so we’re just getting the day started. I’m really excited to bring to you a really read more »

Helping Home Care Heroes Like You

By Geoff Nudd on Mar 21, 2015

A few weeks ago, we at ClearCare were very excited to announce a groundbreaking research project with two incredible partners: Harvard Medical School and Right At Home.  The importance and potential impact of this research cannot be underestimated.  As a backdrop, we are witnessing the largest demographic shift in human history.  In the very near future, our aging population of seniors will represent the global majority of citizens across the developed world. Just stop and think about that for a second. This demographic shift is going to hit our frail healthcare system like a tsunami.  Over the next two decades, there will be a relentless expansion of seniors leaning on our healthcare apparatus, entering Medicare in droves, and ultimately forcing read more »

Top 5 Can’t Miss Conferences for Home Care Providers

By Derek Jones on Mar 20, 2015

2015 is shaping up to be a big year for the home care industry including many events providing innovative solutions to streamline business. In this post, we’ll share the 5 events that represent both the biggest, and the most distinguished events for home care professionals to attend this year. 2015 HCAOA Annual Conference – September 27-30, 2015 – Washington, D.C. Taking place in the nation’s capital, the 2015 HCAOA conference’s theme is HOME CARE: UNITED WE STAND. The HCAOA has is one of the most respected voices serving home care providers in the United States. The event covers four tracks: advocacy, operations, sales and marketing, and care development. The HCAOA promotes advocacy and plays an integral part when challenging unjustified public policies that read more »

A Secret One-Two Punch when Investing in your Home Care Agency

By Derek Jones on Mar 12, 2015

Should your home care agency move into the street-side office space? How do you rationalize upgrading your home care software if you’re paying nothing today? Should you spend $3K to wrap your car (as long as your spouse agrees!)? When do you know it’s time to hire a salesperson? All of these questions can be answered by looking at two simple numbers.     The Jab: Know the Average Lifetime Value of a Customer (LTV) LTV is the gross revenue earned for each customer. Knowing this number will give you confidence in how much you’re willing to spend for each incremental client. (Remember, you’re trying to understand if you should hire a salesperson or purchase software that will scale with your read more »

ClearCare Announces Integrated Payment Processing, Invoice and Collect with a Single Click

By Derek Jones on Feb 23, 2015

ClearCare’s data research team recently surveyed hundreds of home care agencies to discover the core issues they’re facing today. The research determined that agencies encounter considerable efficiency challenges in billing and reconciliation workflows. In response to these paramount issues, we’re excited to deliver an innovative new product for the home care industry, Integrated Payment Processing.  ClearCare Integrated Payment Processing enables home care agencies to invoice and collect with a single click. With ClearCare Integrated Payment Processing, agencies can: Accept credit card payments, securely and simply Invoice with a single click Automatically collect payments through autopay or through a client friendly payment portal Automatically reconcile payments and invoices Automatically sync payment info with billing software, such as QuickBooks The outcome for read more »

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