ClearCare: Helping you care for others

Homecare Business Strategy Part 3: How to Develop a Positive Reputation

Jan 23, 2012

elder technologyOne of the most important ways you can grow your business is by understanding effective reputation management.  When you understand the feedback your agency is receiving, you will be in a much better position to address potential problems and promote your business.

A positive reputation in the home healthy industry is essential.   You can easily address concerns before they get around to giving you a bad reputation.  Consumers need to know they can rely on you and trust the services you’re providing.  This is where a robust homecare software, such as that offered by ClearCare, is relevant.  Offering your clients the peace of mind that a reliable homecare system provides earns their trust in a way unlike any other.

The utilization of homecare software gives you an effective way to capitalize on the positive aspects of your agency in numerous ways.  A homecare system keeps you organized so that your time can be spent on growing your business.  You can now focus on what your clients are saying about your services and utilize those positive comments to get referrals.  Referrals mean potential clients, which means even more positive feedback circulating, which means increased revenue for your business.

Having homecare software as a part of your agency is a powerful tool to close more business – even on the first meeting.  The ability to show potential clients the power of an innovative homecare system –  like ClearCare, and how it will benefit them – is priceless.  The easy-to-use homecare software speaks for itself as you demonstrate it to the client, who will quickly understand the advantages it presents.

A good reputation not only needs to be built but maintained as well.  A top homecare agency needs to advertise their services through reputable media outlets and fulfill on their quality guarantee.  ClearCare’s homecare system helps you do both.  Not only will the dependability of your homecare software satisfy your clients, the simplicity of the entire ClearCare homecare system will free up your time so you can successfully maintain your growing business.

Your agency’s positive reputation combined with ClearCare’s homecare software will help you gain referrals, improve initial meetings with potential clients, and give you the time you need to advertise as a top home health care provider.

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About ClearCare

ClearCare is a San Francisco-based software company that offers the world's first front- and back-office solution for private duty home care agencies. ClearCare's web and mobile platform for scheduling, integrated telephony, two-way caregiver messaging, and marketing makes the business of home care administration intuitive, efficient, and paper-free. With a number of home care systems on the market, over a thousand local and national home care companies have chosen ClearCare's best-of-breed system for its innovation, ease of use, and point-of-care transparency. As customers attest, the results include more efficient operations, lower administrative costs, growth in new clients and referrals, increased profits, lower turnover, and higher quality care.