As our nation’s population ages and the demand for home care increases, new home care agencies will continue to pop up on regular basis. What plans does your agency have in place to keep – or develop – a competitive edge? Growing and expanding your business can be very time-consuming without the proper tools, such as a dependable homecare system or homecare software program. As an agency administrator, what goals for 2014 could you set that would take your business to the next level?
Developing a Strategy for Success
From scheduling to management issues to training new employees, there’s no question that agency administrators bear many responsibilities. Fortunately, with the right home care management solution – such as ClearCare Online’s homecare system – agency administrators can save time and stay completely organized while working to expand their business. How? Let’s discuss 3 ways.
1. Be more efficient. Time management can either make or break a home care agency. How did you spend your time this year? Would adjustments to your daily schedule allow you more time to work on agency expansion and growth? ClearCare Online’s homecare software supports the business and operational aspects of your agency by providing integrated scheduling, billing, and payroll functions – just to name a few. Having your entire agency organized into one homecare system significantly increases your efficiency and productivity.
2. Offer better services. In today’s competitive market, it’s more important than ever to stand out. Offering an innovative homecare system and homecare software like ClearCare Online not only helps you keep the clients you have, it also draws in new clients. Research has proven that seniors and their families not only appreciate technology like homecare software – they are coming to expect it. Real-time updates and point-of-care transparency are quickly becoming the standard for home care. A reliable home care system also facilitates better communication between agency administrators, caregivers and clients, which is one of the major keys to running a successful business
3. Build your reputation. Most of us read consumer reviews before we make a purchase – whether we’re buying a new camera or choosing a vacation destination. The same applies for home care agencies. Word of mouth advertising can either help or hurt your business – depending on what people are saying. Work on building a solid reputation for excellence to ensure positive recommendations and referrals.
Now is the time to go above and beyond the call of duty. With so many home care agencies vying for business, what will your agency do to set yourself apart? Take a few minutes and write down your goals for the upcoming new year. However you plan on growing your business in 2014, be sure to include ClearCare Online’s homecare software in your strategy for success!
ClearCare is a San Francisco-based software company that offers the world's first front- and back-office solution for private duty home care agencies. ClearCare's web and mobile platform for scheduling, integrated telephony, two-way caregiver messaging, and marketing makes the business of home care administration intuitive, efficient, and paper-free. With a number of home care systems on the market, over a thousand local and national home care companies have chosen ClearCare's best-of-breed system for its innovation, ease of use, and point-of-care transparency. As customers attest, the results include more efficient operations, lower administrative costs, growth in new clients and referrals, increased profits, lower turnover, and higher quality care.